Privacy Policy

This Privacy Policy outlines how Blynkmeds India Pvt Ltd (referred to as “We,” “Us,” or “Our”), as the sole owner and operator of the Platform, collects, uses, processes, discloses, and protects information from you (“You” or “User”). This applies to information gathered on or through Our website (https://blynkmeds.in/) (“Site”) or Our mobile application (“App”), or in connection with services We provide (collectively, “Platform”).

Our Platform facilitates various services (“Services”), including the purchase of pharmaceutical drugs from our Retail Pharmacies and the delivery of pharmaceutical, nutraceutical, and over-the-counter products ordered by you through the App or Site. We strive to ensure the security and privacy of your information throughout these processes.

You acknowledge that Blynkmeds India Pvt Ltd (referred to as “the Company” herein) operates and maintains the Platform. All information collected and processed on the Platform is handled by Us solely in connection with Our business operations.

By clicking ‘Continue’ during the sign-up process, using Our Platform, or utilizing Our Services, you confirm that you have read, understood, and agree to the privacy practices outlined in this Privacy Policy. You also agree to the collection, storage, and processing of your information as described herein and in our Terms of Use (“Terms”).

This Privacy Policy is provided in compliance with, and informed by, various legal frameworks, including:

• Section 43A of the Information Technology Act, 2000 (“IT Act”);
• Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and
• Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediaries Guidelines”).

You agree that by accessing or using the Platform or Service, or by providing us with your information, you have the legal capacity to enter into a binding contract under Indian law, particularly the Indian Contract Act, 1872. You also acknowledge that you have read, understood, and accepted the practices and policies outlined in this Privacy Policy, and agree to be bound by it.

You agree that we can collect, use, share, and disclose your information as explained in this Privacy Policy. We can also change or update any part of this Privacy Policy at our discretion at any time. If you keep using the App, Services, or Platform after we make changes, it means you’ve accepted the updated Privacy Policy. We recommend that you review the Privacy Policy regularly to stay informed about any modifications.

If you access or use our services from outside India, you do so at your own risk. You’ll be solely responsible for following any local laws that apply.

If you don’t agree with this Privacy Policy, please don’t use this Site, App, or any of our Services. We may update this Privacy Policy at any time without notice. To stay informed, please check this policy on the Site or App regularly.

1) Information We Collect

When you access our website, application, or utilize our services, we may collect information that can specifically identify you or other individuals. The types of information we may gather include:

a) Information You Provide Directly: We receive and store any information you voluntarily input on our platform or furnish to us through other means. When you register for an account, we collect essential registration details such as your phone number, name, physical address, and email address. To ensure the security and validity of your account, we may verify your phone number using a one-time password (OTP) sent to you.

Furthermore, we may collect information necessary to provide you with our services. This includes, but is not limited to, details about items you add to your shopping cart, pharmaceutical or nutraceutical products (including prescription drugs or over-the-counter items) you order, information required to facilitate consultations with healthcare professionals, or data related to scheduling diagnostic tests. While you have the option to withhold certain information, please be aware that doing so may limit your access to many of our platform’s features and services.

Collection of Sensitive Personal Information

When you use our services on the platform, we may also collect sensitive personal data or information (SPDI) from you. This includes health information that you provide directly or that we receive on your behalf. This data can encompass:

• Your medical or health history
• Your current health status
• Laboratory test results
• Information on treatment plans and medication prescribed
• Dosage details (like frequency or alternative medications)
• Specific medicines you order through the platform
• Diagnostic results
• Any other health-related information and insights derived from it.

Additionally, we may collect payment information, such as your payment card number, expiration date, and billing and shipping addresses.

By using our service, you consent to the recording, storage, and disclosure of communications you send or receive for these specified purposes. We may also store and process prescriptions and related information, retaining this material for our records for as long as you use our services, or for any period required or permitted by applicable law.